Making Work Visible: How to Turn Great Strategy into Great Performance
#WESTwork

Improve your team's and organizational capabilities to deliver on targets by increasing transparency, accountability and commitment to change! At the “Making Work Visible” seminar, you will learn proven workable tools to give visibility to processes and interdependencies, the knowledge to adjust them to serve your teams' unique needs, and a step-by-step research-based strategy execution methodology. This is a highly interactive experience focused on helping organizations deliver on targets by tailoring their own set of proven visual artifacts. Using examples from different industries (healthcare, manufacturing, military operations, business decision-making, etc.) you will learn about the principles that make them effective. Then you will discuss how to tailor some of these visual artifacts to your unique needs. You will leave with action items that will improve your organization.

Making work visible through the use of visual aids has demonstrated to help improve organizational performance and support the implementation of new initiatives. Well designed business performance dashboards, checklists, tasks boards, decision-logs, and other visual aids or artifacts, suggest what to do, increase the likelihood of insights, and minimize the possibility of faulty decision- making. They are precise and prescriptive because they organize information, communication, thinking and action. They minimize the impact of faulty memory, unread emails, misunderstood conversations, cluttered memos, personal quirks, parallel agendas, and attention overload. When integrated as part of a comprehensive methodology for decision-making in complex work, they help increase efficiency, effectiveness, and adaptability. They are a powerful tool for strategy execution that executive teams can use and then scale to the rest of the organization.

ABOUT THE PRESENTER

Iris Stammberger is a strategic management and organizational transformation consultant who has worked internationally with IT, energy, biotech, pharmaceutical, energy and higher education organizations. Her work is based on findings from the field of cognitive engineering which strives to design artifacts and systems to support expert decision- making. She holds degrees from Tufts University (Interdisciplinary PhD and Human Computer Interaction CAGS), Cambridge College (Counseling Psychology ME.d), IESA (Business Administration CAGS), Universidad Central de Venezuela (M.S. Electrical Engineering), and Universidad de Carabobo (BSEE). She is the founder and CEO of a consulting firm dedicated to support business performance improvement in organizations through the use of TALBOK™, a research-based framework for effective decision-making in organizations. Iris is a mentor at the Healthcare Business Woman Association's mentorship program and a board member at the Boston Medical Development Group (Boston MDG) and the New England Women Executives in Science and Engineering Club (NEWISE Club). Contact information: [email protected]